A New Chapter: Big Band Software’s First Acquisition

November 01, 2023

A New Chapter: Big Band Software’s First Acquisition

The Big Band team is thrilled to announce our first acquisition: Inphonite, a leading provider of communication and messaging solutions in patient engagement software. This opens an exciting new chapter for our company, and we are enthusiastic about building upon the value Inphonite has already created for its customers.

Unveiling Inphonite

Owned by Christine and David Tosi since 2007, Inphonite LLC arose from their vision to introduce automation and innovation to patient engagement software. They successfully transitioned from on-premise to cloud-based solutions and expanded Inphonite into what it is today. Specializing in communication and messaging solutions, with a distinct focus on enhancing patient engagement in the healthcare industry, Inphonite is renowned for its commitment to streamlining communication processes, improving response times, and boosting overall operational efficiency. Their extensive portfolio includes solutions designed to bridge the gap between healthcare providers and patients, making healthcare interactions more accessible and effective. 

The Big Band Fit

We got to know Christine and David over several months to find a win-win solution for them, the company, and for Big Band. This exciting acquisition not only enriches Big Band's portfolio but exemplifies our mission to preserve culture, align goals, and unite teams. David and Christine communicated this importance early-on, recognizing that intentional collaboration and autonomy was going to be necessary for the next stage of growth. 

What is Next?

The collective team is excited about the patient-engagement space and eager to explore other opportunities. Healthcare is a growing industry that still lags behind in personalization and modern, person-centered communication. As we move forward with Inphonite, we can’t think of a more exciting, first acquisition for our team.

And if you love reading about acquisition announcements…stay tuned. The end of the year is going to be BIG for Big Band.

ANNUAL EXIT PLANNING

In case you missed last month’s newsletter, we’ve put together a must-do exercise for Founders - Annual Exit Planning. This workbook will walk you through the various steps and questions you need to answer and document in order to get better prepared to sell your business. Grab the file, find some time work through it, and get in touch if we can help you think through any of the components along the way!

THE PLAYLIST (What We're Watching, Reading, and Listening to)

  • Why We’re Leaving the Cloud - DHH’s article on Basecamp’s decision to migrate from AWS back to their own hardware is striking a chord with the Big Band team. We’ve been talking with many companies lately that have been making the same decision due to increasing cloud costs - it seems the promise, and cost, of scaling up unlimited bandwidth on demand often isn’t something that steady and stable growth businesses require. Let us know what your thoughts are on the subject!

  • A Few Laws of Getting Rich - Morgan Housel pens his ‘money doesn’t buy you happiness’ take. It’s a good reminder of what matters: ‘Be happy while you are living, for you are a long time dead’

  • Building a Fun and Profitable Portfolio of B2B SaaS Companies - Big Band’s Kevin McArdle joined the How2Exit pod to discuss what we’re building and the factors that make a business attractive for acquisition.

UPCOMING IRL GIGS

JOIN THE BAND

We’re building our database with the best leaders and operators out there. If you know exceptionally talented people that may one day want to work with us, please have them get in touch with us at [email protected] or fill out the form on our Connect page.

  • We’re currently focused on meeting leaders with deep experience in the Microsoft 365 app environment. If you or someone you know have a history with building, deploying, or working in and around Microsoft 365 apps then please reach out!

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